Inflatable Games located in Elk Grove California, services all of California and surrounding Washington, Oregon Nevada and Arizona States and their cities.

Frequently Asked Questions

Rates: All unit pricing includes free* delivery, set-up and removal with in the Elk Grove area. (*additional mileage charges may apply if your location is outside the immediate Elk Grove area). Delivery fees are for "jump houses" outside Elk Grove. Interactive games have no delivery charge within the Sacramento and surrounding areas.

(Remember what the wise man said: “The bitter taste of poor quality and service lingers much longer than the sweetness of a cheap price”) Inflatable Games is not always the lowest priced company but we are the best value. We have new jumps (all our jumps are less than 2 years old), we pride ourselves on timely delivery and we are insured. Most of our competition is not any of these. Were really nice people too…give one of our friendly operators a call and see for yourself.

Let us here at Inflatable Games make your party or event as special as you want it to be.
“If you are not happy, we are not happy.”

Q:	Are your jumpers safe and clean?
	Are your jumpers safe and clean?

A:	Yes, Yes, Yes. Inflatable Games is dedicated to providing a safe and clean jumping experience. We clean our jumps weekly and all our jumps have safety steps on the front. In some cases on a Sunday where an inflatable went out on Saturday the jump may have some grass/confetti/dirt , so our drivers will go in and clean out the inflatable prior to use.

Q:	How do I know that you'll show up?
	How do I know that you'll show up?

A:	Inflatable Games is a reputable company. We have provided party services for many satisfied clients. We pride ourselves on customer satisfaction and are dedicated to making your party or event happy and trouble free! If you feel more comfortable, we can provide references from our other customers. We also call the day before to confirm delivery for your event.

Q:	How many children can use the jump safely?
	How many children can use the jump safely?

A:	Most of our jumps accommodate anywhere from 4-6 children under twelve years of age. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 2-4 teenagers and no more than 2 adults per unit. All bouncers are equipped with stepping platforms for easy access into the unit. PLEASE supervise your guests, particularly young children, to insure their safety and good time. No food items, no shoes and no sharp or pointed items should be allowed in any unit. Use common sense; do not deflate the unit while children are still inside jumping. In case of any malfunction, exit the unit immediately and call us for advice or technical assistance.

Q:	Do you have insurance?
	Do you have insurance?

A:	Yes. Inflatable Games carries a $1 million dollar general liability insurance policy. A copy of our insurance contract is available for review at anytime. Just ask.

Q:	What about rain?
	What about rain?

A:	We will call you that morning to discuss rain concerns. There is no charge to you for a canceled reservation due to the weather. We reserve the right to cancel any party at any time due to weather conditions we feel unsafe.

Q:	How can I reserve one?
	How can I reserve one?

A:	You can call us directly at: 916-870-9577, e-mail us at: inflatablegames@aol.com.

Q:	Is there a deposit required?
	Is there a deposit required?

A:	No. However, we accept cash or money orders only for jump houses. We do accept checks from churches, schools, or company checks. We will be accepting credit cards in the summer of 2007.

Q:	How far in advance do I need to reserve?
	How far in advance do I need to reserve?

A:	We suggest 2-4 weeks before your scheduled party date for our standard jumpers. We are always happy to try to accommodate last minute bookings.

Q:	Do you deliver to my area?
	Do you deliver to my area?

A:	We deliver Jump Houses in the Elk Grove/Laguna area. We do add a delivery charge outside this areas. However, if you get multiple items or you are renting an interactive game, delivery within Sacramento and its surrounding areas are free.

Q:	Do you set up in parks?
	Do you set up in parks?

A:	You may have to contact the park authority to determine the requirements needed to set up a jump in your area. We are pre registered with several parks in the Elk Grove/ Laguna and Sacramento areas. You may call us for details. You may also need to rent a generator or gas blower to power the unit. We can rent one to you or you may bring your own. It is the customers responsibility to check with the park for size and inflatable requirements.

Q:	How much room do I need?
	How much room do I need?

A:	The standard size of our jumps is approximately 13? X 13? and fits comfortably on most back yard lawns or two car driveways. Some of our bigger units take up much more room. Just click on the unit for sizes and price.

Q:	How much room do you need to bring the jumper in?
	How much room do you need to bring the jumper in?

A:	A standard walk through gate of about 36" is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). Some of our bigger units may need bigger entrances ask you operator if you are concerned.

Q:	Can you set up on my driveway?
	Can you set up on my driveway?

A:	Yes. If you have a two car width driveway, most likely a jumper will fit. A very slight slope is not a problem, however, the flatter the surface the better. Since we can't pound stakes into your driveway, we bring sandbags to secure down the unit or find other means at your location to secure the unit. YOU NEED TO LET US KNOW BEFORE WE LEAVE, otherwise we will assume it will be on grass.

Q:	What type of surface do you need to set up on?
	What type of surface do you need to set up on?

A:	We can set up on lawns, concrete, indoors on most surfaces or asphalt. Under no circumstances can we set up where we think the inflatable will be a safety risk to your guest or our equipment.

Q:	Does the blower need electricity? How much does it use?
	Does the blower need electricity? How much does it use?

A:	Yes. We will bring up to a 100 foot extension cord with us, so you'll need a standard 110v 20amp outlet near the set up area. The blower runs continuously and uses approximately 14 cents of electricity per hour. If you don't have electricity available, we have generators available for rent too or you can provide one of your own.

Q:	What time do you deliver & pick-up the jumper?
	What time do you deliver & pick-up the jumper?

A:	Rental periods vary. We need a 1 hour window for the delivery and a 1 hour window for pick up. We can deliver at any time.

Q:	How long does it take to set up and take down?
	How long does it take to set up and take down?

A:	Set up usually takes approximately 15-30 minutes, providing there are no obstacles on the surface where the unit will be operating to set and the same for takedown.

Q:	Do you deliver on holidays?
	Do you deliver on holidays?

A:	Yes. No extra charges apply…but do tip the drivers.
	Yes. No extra charges apply…but do tip the drivers.

Q:	Can I keep the jumper overnight?
	Can I keep the jumper overnight?

A:	Yes. The jumper must be set up in a backyard or area that is fenced and locked up. There will be small additional charge for this service. Inflatable Games reserves the right to deny this service if deemed necessary. Inflatable Games also reserves the right to cancel the overnight portion of any event at any time if we have reason to believe that our property is at risk of injury or theft.